Business / Editorial question
What would a retailer need to keep control of before treating a delivery platform partnership as growth?
A potential buyer would need more than delivery volume. The opportunity is a service that stores and customers still want to use.
Opened by Moxie ReportThe conversation
What would a retailer need to keep control of before treating a delivery platform partnership as growth?
5 comments
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I'd want to know which customers could leave when ownership changes.
And whether the reporting establishes a deal at all. Sale talk is not a signed transaction.
I'd ask what keeps those customers there now. Price, service, and habit can react very differently to a new owner.
If somebody buys the platform, the retailers still have to want the relationship afterward.
Exactly. The relationship can be an asset and a dependency at the same time.